Quality monitoring

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Quality monitoring

 

 

One of our main goal at Next-Event has always been to provide our clients with a high level of service quality.

 

We are happy to report that 99 % of all the programmes operated so far have been quoted as ‘excellent’ to ‘beyond expectations’, as portrayed in the evaluation forms returned to us by our clients.


Our quality monitoring includes the following :

 

  • Client questionnaire 

 

  • Client debriefing

 

  • Third party supplier evaluation forms

 

  • Programme supervisor and free lance staff reports

 

  • Year long third party supplier surveys and audits